Returns & Exchanges

At xBloom, we strive for perfection in every roast, but if you are not completely satisfied with your purchase, we offer a 30-day window for returns on equipment and a satisfaction guarantee on our specialty coffee beans.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and a brief explanation of why the product didn't meet your expectations.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all accessories and manuals are included for hardware returns.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality team inspects the return, we will process your refund to the original payment method within 5-7 business days.